Monitor connections to external calendars in Performance Management

Performance Management coaching sessions can appear as events on coaches' WFM, Google, or Microsoft Outlook calendars if coaches connect their calendars. This calendar connection is especially helpful if your organization uses Auto Coaching (see Create rules for automatically scheduled coaching sessions in Performance Management.) The Calendar Connection Status page lets you view the status of these connections.

NOTE Google integration is not yet generally available.

Prerequisites

Your organization has enabled the new login experience. See Log in to Webex WFO with your subdomain URL for more information.
You have the Administer Performance Management Essentials or Administer Performance Management Enterprise permission.
You have scope over the coaches whose calendar connections you want to monitor. See Create and edit users for QM, Analytics, Insights, and Performance Management for more information about scope.
Your organization has enabled external calendar connections. See Connect external calendars to Performance Management.

Page location

Performance Management > Settings > Configuration > Calendar connection status

Procedure

View the calendar connection status for a specific person

Begin entering the person's name in the Search field. The list of users updates as you type. The Calendar Connection Status column contains one of the following statuses:

Status	Definition
Gmail calendar connected	This person has connected their Google calendar to Performance Management.
No calendar connected	This person has not connected any external calendar to Performance Management.
Outlook calendar connected	This person has connected their Microsoft Outlook calendar to Performance Management.
WFM calendar connected	This person has connected their Webex WFO WFM calendar to Performance Management.