Manage active bid processes

This topic describes how to manage an active bid process, and finalize the bid process to make the assigned patterns available for scheduling.

NOTE   For more information on how to create and configure a bid process, see View and create bid processes.

Prerequisites

  • You have the Web > Shift bidding > Manage bid process permission to manage and finalize bid processes.
  • You have the Web > Shift bidding > Place delegated bid permission to place bids on behalf of agents.
  • You have created and activated a bid process. See View and create bid processes for more information.

Page location

WFM > Shift bidding > Select a bid process

Procedures

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